Sun Country Airlines Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
- Afterpay
- Klarna
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.2
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.4
- Return Policy4.3
- Price & Quality4.7
- Customer Service4.6
- Good Value4.8
Recent Customer Reviews (14)
Ben Cosh
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Mollie Patel
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Nicholas Thompson
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Thelma Akins
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Letícia Dias
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Anton Friðjónsson
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June Abrego
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Sophie Weiß
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Tracy Kirschner
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Maskhud Kadiev
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Payment Methods
Accepted Payment Options:
Prices for items on Suncountry.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Afterpay
Klarna
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Sun Country Airlines credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Sun Country Airlines Pros & Cons
Pros
1
Competitive Prices: Sun Country offers tickets at competitive prices, making it a budget-friendly option for travelers.
2
Variety of Destinations: The airline operates flights to 106 destinations across the United States, Mexico, and several countries in Central and South America.
3
In-flight Amenities: Passengers are offered complimentary beverages, and upgraded seats come with amenities like USB and AC power outlets.
4
Flexible Scheduling: Sun Country operates a fuller schedule with more daily departures, especially from its Minneapolis-St. Paul hub.
5
In-flight Streaming: The airline provides in-flight streaming to personal devices, a feature not commonly found on other budget airlines.
CONS
1
A La Carte Pricing: The airline uses an a la carte pricing model, which means additional fees for services like checked bags, seat selection, and priority check-in.
2
Customer Service Issues: Many passengers have reported poor customer service, including long wait times and unhelpful representatives.
3
Flight Cancellations: There have been numerous reports of flight cancellations, which can lead to significant inconvenience and additional costs for passengers.
4
Limited Legroom: The legroom on refurbished planes is tight, and some passengers have reported discomfort due to this.
5
Rude Staff: Some travelers have experienced rude behavior from staff, including gate agents and flight attendants.
Sun Country Airlines Features and Benefits
Features
Health and Dental Insurance
Comprehensive insurance plans to support employee well-being.
401K Match
Retirement plans with a 401K match to ensure financial security.
Paid Time Off (PTO)
Eligible employees receive PTO plans to relax and recharge.
Free and Discounted Travel
Employees receive unlimited standby travel and discounted confirmed airfare on Sun Country flights from day one.
Hotel and Car Discounts
Eligible for discounts on hotel reservations, rental cars, and travel experiences from day one.
Standby Pass Agreements
Travel around the world with standby pass agreements with other airlines after six months.
Sun Country Rewards
Earn points that can be redeemed toward travel with no blackout dates.
State-of-the-Art Seat Equipment
Full-size tray tables, comfortable recline, and in-seat power in most seats.
Free Streaming Entertainment
Free streaming entertainment on personal devices using the Sun Country app or browser.
Fee-Based WiFi
Fee-based WiFi provided by Gogo when available, suitable for email and browsing.
Air and Hotel Packages
Great flights on Sun Country Airlines, special hotel deals, and Sun Country Rewards points for booking air and hotel packages.
Affordable Fares and Flexible Booking Policies
Known for its affordable fares and flexible booking policies, making it an ideal choice for price-conscious travelers.
Customer Service
Excellent customer service, known for its friendly, Midwest hospitality from staff and flight crew.
Interest-free Payments
Offers interest-free payment plans, allowing travelers to pay in installments.
Competitive Prices
Offers tickets at competitive prices, making it a budget-friendly option for travelers.
Variety of Destinations
Operates flights to 106 destinations across the United States, Mexico, and several countries in Central and South America.
In-flight Amenities
Passengers are offered complimentary beverages, and upgraded seats come with amenities like USB and AC power outlets.
Flexible Scheduling
Operates a fuller schedule with more daily departures, especially from its Minneapolis-St. Paul hub.
In-flight Streaming
Provides in-flight streaming to personal devices, a feature not commonly found on other budget airlines.